Hello, thank you for your suggestion, on the basis of which the supplier contacted us and would like to respond below.
"Hello, we are sorry to hear about your experience. Please contact our colleagues at
[email protected] and they will arrange a free collection to an authorised service centre. Regards Team Sencor"
Please do not hesitate to contact us in case of need. Thank you and have a nice day, Ondřej - Alza expert