Hi! Thank you for the feedback. Our supplier has contacted us and would like to respond as follows:
"Hello, when blending food, the lid is removed from the bottle, and the bottle is attached directly to the head with the blades. If the head with the blade unit has cracked, please contact our authorised service centre Fast ČR a. s. - central service, Technická 1701, Říčany, tel.: 323 204 120,
[email protected]. Kind regards, The Sencor Team"
If you need any further assistance, please do not hesitate to contact us. Kind regards, Ondřej - Alza expert