Interested in reviews of SAGE BES920 Espresso black? It got 5.0 out of 5 stars from our customers. Find specific customer reviews of SAGE BES920 Espresso black below. We will appreciate if you also share your experiences with SAGE BES920 Espresso black after purchasing.
The model has been on the market since 2011, which means that on the one hand it is a bit outdated, including the design, on the other hand it is proven and I understand why. Many things can be set up, you can experiment, and it looks like it will last a long time thanks to the robustness and availability of spare parts. Whoever goes for the slayer modification loses the warranty, but has a machine when the competition costs literally 2-3x as much. The ideal machine for anyone who wants to get into espresso tuning and is serious about it
Dual boiler coffee maker at a great price, allows you to make coffee and froth independently
adjustable pre-infusion is a great feature
powerful steam
teapot and tamper (cheap but functional) included
available service and spare parts due to the quantity sold and many years on the market
no pressure or flow control
the pressure sometimes overstretches, it might need calibration
a bit outdated design
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Michal, Mladá Boleslav
Rated 12/08/2025, variant SAGE BES920 Espresso
Verified purchase
A great machine for the home barista. On the whole, it will make good coffee out of anything, but it will also allow the experience of making good coffee.
Easy to use
Visualization of extraction pressure
Integrated accessory drawer
Magnetic tamper holder
It's a bit of a clumsy way to refill the water.
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Ula Wozniakowska, Kněžice
Rated 28/11/2022, variant Sage BES920BTR Black Truffle
Verified purchase
please note i compare my experience with several other machines, all manual (no automatic coffee machines), all for ground coffee (no built-in grinder); I pair it with Sage coffee grinder, for best possible grind level and quality (i tested many grinders before, too). The only semi-comparable machine I had before was Catler dual boiler; it made great coffee (wasnt customizable though), but leaked like hell and after 3 replaces, i gave up. the non-comparable machines were were Zelmer and Krups Opio, both within 100EUR price range, both only with double wall, pressurized baskets, 48-49mm. Initial setup requires reading manual, tuning in an espresso - James Hoffmann's videos are very helpful, but even manual provides some insights. Really well built, nothing feels cheap or wobbly, so far nothing leaks or squeaks. Coffee is excellent, steaming takes only couple of seconds. You can adjust everything and you can even schedule turning on: ) last but not least - DO NOT ORDER TO ALZABOX: D it claims you can do it, but you really can't and then it takes 2 weeks for alza to find your package and deliver via other service (GLS/DHL in my case).
excellent settings range (pre-infusion, brew temp, time, volume; steam temp, autostart, sound level, display brightness)
small display (i love small displays), no animations
excellent brew quality
absolutely excellent steaming experience; much quieter than any other machine i had, quieter than most of barista machines
accessories - double wall baskets, single walla baskets, steaming mug, tamper, water filter, strip for water hardness check
very nice finish (black version), doesnt stain, easy to clean. very nicely fitting elements, pleasant experience overall (with cleaning and maintenance)
water level visible in front, pouring water from the top (trapdoor: D) or from the back (if you remove the tank)
bougt it on sale, so the price didn't hurt as much: )
QUIET brewing and steaming: O
58mm basket
you need to work with manual at the beginning, the settings are hidden: D
czech manual is not enough for starting it - read english one, it explains how to check and adjust the water hardness, etc
do not use razor gadget: ) abomination
somewhat louder warm-up than other machines, it sounds like a kettle at times, quieter than kettle: )
no bottomless portafilter in set
small baskets are V shaped, it's difficult to tune in an espresso, especially when you regularly switch from single to double basket (double is of normal shape)
takes couple of minutes to warm up (Catler dual boiler needed much less time, Krups Opio needed no time)
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