Interested in reviews of Nuki Home Set Pro (5th Gen)? It got 4.2 out of 5 stars from our customers. Find specific customer reviews of Nuki Home Set Pro (5th Gen) below. We will appreciate if you also share your experiences with Nuki Home Set Pro (5th Gen) after purchasing.
Rated 27/08/2026, variant Nuki Home Set Pro (5th Gen)
Verified purchase
I've had several of these locks and gradually returned all of them for various reasons. 1 - The charging didn't work right out of the box.
2 - Impossible to unlock manually because the silver rotating part is poorly connected to the lock body and just spins and spins. But the lock itself doesn't. 3 - Other times the button didn't work - this happened on all of them.
4 - The locking mechanism on the door (on the metal ring around the lock cylinder) is rather flimsy, and it's very easy for the lock to fall off.
5 - The connection with the Nuki Fob stopped working several times.
6 - On x occasions, I needed to let someone in remotely and the remote connection simply stopped working.
7 - Connecting Matter to the home network requires endless patience.
In my opinion, the product has no POSITIVES.
0 ×Report
Automatic translation
Jakub, Prostějov
Rated 17/03/2026, variant Nuki Home Set Pro (5th Gen)
Verified purchase
If I knew how cool this thing was, I would have bought it a long time ago. I was afraid that it would be more trouble than good, but the opposite is true. It's a super solution that can make life a lot easier and only wants an overnight charge once every six months.
After half a year 20% battery, and it is set in door open mode
He never failed
Easy installation
Key Pad without battery change for half a year and over the winter
Reliable configuration via BT
Time management approaches
Fingerprint works almost 100%
Magnetic charging cable
Beautiful design
0 ×Report
Automatic translation
Jakub, Praha 5 - Smíchov
Rated 02/07/2026, variant Nuki Smart Lock Pro (5th Gen)
Verified purchase - review from a price comparison website
Everything works as it should, and I had it up and running in a few minutes. Excellent.
Design
Easy installation
Functionality
Practicality
0 ×Report
Automatic translation
Milan, Kladno
Rated 29/06/2026, variant Nuki Smart Lock Pro (5th Gen)
Verified purchase
A brilliant and reliable product. I used to have a Yale, but there’s no comparison.
design
battery life
reliability
charging
noise level
0 ×Report
Automatic translation
Anonymous customer
Rated 03/06/2026, variant Nuki Smart Lock Pro (5th Gen)
Verified purchase
I don't recommend it, it stopped charging, they have a horribly designed charging connector inside the lock, after about a year of use it fell apart inside the lock.
Poor workmanship
0 ×Report
Automatic translation
Blue-Advisory s.r.o., Praha 10
Rated 18/05/2026, variant Nuki Smart Lock Pro (5th Gen)
Verified purchase
terrible experience not recommended support refuses to cooperate on the solution
the button is angry
opens the door when unlocked
0 ×Report
Automatic translation
Jiří, Praha 6
Rated 09/05/2026, variant Nuki Smart Lock Pro (5th Gen)
Verified purchase
much faster than the older version
less noisy compared to the older version
complete satisfaction
0 ×Report
Automatic translation
Anonymous customer
Rated 21/03/2026, variant Nuki Smart Lock Pro (5th Gen)
Verified purchase
Rather disappointed
The lock was coming off
0 ×Report
Automatic translation
Company
Rated 14/03/2026, variant Nuki Smart Lock Pro (5th Gen)
Verified purchase
I've listed quite a few cons here, but they're minor and I'm certainly not saying it's a bad lock. I was more comparing the price/performance ratio of Yale/Nuki/Aqara. It's a fact that you pay extra, so it would be great to have a lock without compromise. Maybe in the next generation: )
I paired via Matter to Home Assistant, everything OK. I don't really miss the Home Key, for security reasons I prefer the "confirmation" way anyway, e.g. via fingerprint. Moreover, the automation in HA allows me to pre-unlock the door in certain states and then I just put my finger to pull the trigger.
appearance
quality workmanship
setting options
unlock indication
it is a European product
he can be really fast
easy assembly and perfectly designed mounting
the indication LED could be dimmable or not so aggressive
when operating manually, it would sometimes "stall", so it had to turn back and then resume
even with slow unlocking it makes quite a hum
door opening sensor must be purchased
charging cable - it doesn't unlock when someone unlocks it, but it's atyp
for some, perhaps the absence of an Apple Home Key
0 ×Report
Automatic translation
Company
Rated 12/03/2026, variant Nuki Smart Lock Pro (5th Gen)
Verified purchase
I bought this electric lock because in the 21st century I really don't want to carry keys anymore. I was surprised at how easy it is to install such a lock, how simple yet well thought out it is. The app works very well, it's easy to add people, you can use various features (access only for a limited time, GPS location response, fingerprint control, voice control, etc. ).
The only problem with that is that the motor may not tighten your lock (my case). For example, my multi-locking safety door system requires more torque to turn, which the engine just can't handle. Unfortunately, the manufacturer does not specify in advance the torque that the motor will tighten.
It looks very nice in design.
Easy to install.
Nice app.
Easy to operate.
A recognized ecosystem.
The fingerprint keypad is fine.
It's relatively quiet.
It's sophisticated, yet simple.
It can be easily operated even manually, the light signalling is great.
WiFi support is not standard on these types of devices, that's a big advantage.
It doesn't have much strength and so it simply won't pull a lock that doesn't go "smoothly". If your lock "scrubs", the system can't overcome it. In my case, it closes the door perfectly, but then it can't open it. which is pretty annoying once you get used to not carrying keys.
When the lock "jiggles" (a stiffer moment), it falsely reports locked or unlocked.
There is always a PIN and a fingerprint on the keyboard. That's nice, but overcoming a 6 digit PIN is easier than a fingerprint in my opinion, it could be done without the pairing. But that's not such a problem.
Quite a substandard charging cable, which if lost, so hard to get a new one. (Why it's not through a standard USB-C connector I somehow don't understand, there's no reason for it. ).
It's not exactly cheap.
0 ×Report
Automatic translation
Try our cookies
Alza.cz a. s., Company identification number 27082440, use cookies and other data to ensure the proper functioning of the website and, with your consent, also, among other things, to personalize advertising and the content of our websites. By clicking on the “I understand“ button, you agree to the use of cookies and the transfer of data regarding the behavior on the website for displaying targeted advertising on social networks and advertising networks on other websites.
