Hello, thank you for your feedback. Based on it, our supplier contacted us and would like to respond below.
"Hello, the product normally supports Android devices. Please could you specify your phone model. We also ask that you email our support team at
[email protected], where we would be happy to resolve any potential claim by sending you a new product. "
Should you need anything else, please do not hesitate to contact us. Thank you and have a nice day, Ondřej - Alza expert