Interested in reviews of DS300-5DL? It got 3.4 out of 5 stars from our customers. Find specific customer reviews of DS300-5DL below. We will appreciate if you also share your experiences with DS300-5DL after purchasing.
Verified purchase - review from a price comparison website
The product met expectations.
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Anonymous customer
Rated 15/12/2023, variant DS300-5DL
Verified purchase
meets what I expect
Do I need to get the Czech instructions?
3.4.2023
Yes, the seller must provide it to you. It is his duty if the goods have to be assembled after purchase, their operation is more complicated and their use is governed by a large number of rules. Except, of course, where the rules of use of the goods in question are obvious or generally known and it would be superfluous to list them separately. The instructions must be in the Czech language and in written form, not to mention their clarity. The Consumer Protection Act now only allows instructions to be provided on a durable medium. You can ask the seller for a printed version and the seller is obliged to comply unless it would be unreasonable to do so in view of the circumstances and the manner of conclusion of the contract and the characteristics of the goods. The instructions are usually already included in the packaging of the goods, or the seller attaches them to the goods at the time of payment, as is the case, for example, when buying shoes. This is an important document for the use of the purchased goods. Therefore, if the English instructions are not included, you can request them from the seller. Failure to provide it even afterwards may, in the last resort, be grounds for withdrawal from the contract. Where it's edited: § 9, § 11 and § 24 para. 7 lit. (f) and (j) of Act no. 634/1992 Coll., on consumer protection; § 2087, § 2094 para. 1 and § 2099 para. 1 of Act No. 89/2012 Coll., Civil Code
Unfortunately I didn't get the instructions in Czech
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Reply from Alza
08/09/2024
Hello, thank you for the warning and I apologize. Instructions can be found with the product in the Advice and instructions tab. Thank you and have a nice day, Ondřej - Alza expert
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